Privacy policy

Privacy Policy


This Privacy Statement aims to define in a clear and precise way how the Website uses and protects the information you provide us. We respect your privacy and we are committed to protecting your personal information. This Privacy Policy explains further how and when we collect, transfer, process, use and disclose your data and defines our security practices as well as gives information about the procedures of the website that you should follow if you do not wish your personal information to be further collected or processed while visiting the Website.

By providing personal information, you agree and consent to the collection, transfer, processing, use and disclosure as described in this Privacy Policy Statement in accordance with the Law.

These privacy terms may be reviewed and updated at any time and without further notice. You are kindly requested to check these terms regularly in order to keep track of any changes, as the continuous use of the website implies full acceptance of any possible modifications.

Collection, processing and protection of Personal Data – Rights of individuals

You can access the entire website and its individual subpages without revealing your identity and without providing any personal information. However, access to receiving the project Newsletter requires your subscription by using first name, last name, country of origin and email. The information provided is the minimum required in order to be able to identify you as the user and provide a summary of the PUMPHEAT project news in your email inbox. In addition, you explicitly consent to the Website sending you updates by any means of electronic communication unless you explicitly opt not to receive any updates.  You may object at any time, if you so wish, to the use of your e-mail or other information by updating your data with a message to the following email address .

The Website may keep a Record in the future and process any user data (e.g. the name, e-mail address) (hereinafter referred to as "personal data"), which are collected through the Website under the tab ‘Newsletter Registration’. Under no circumstances will personal data of specialized categories will be requested.

The Website under the provisions of the General Data Protection Regulation (GDPR) 679/2016, as in force from May 25, 2018, will retain, file and process the user's personal data collected through the website for the purpose of your access to the provided electronic services, your service, the support and implementation of the relation between yourself and the Website and for statistical or more general purposes, after you have given your explicit and clear consent.     

The Website is in full compliance with the General Data Protection Regulation (GDPR) 679/2016. In particular, personal data is subject to lawful processing in a transparent manner. The data are collected for specified, explicit and legitimate purposes and are not processed in any way incompatible with the original purposes; further processing may only be performed for the purpose of archiving/storing or improving the platform's services or for statistical purposes. The data that are processed are appropriate, relevant and limited to what is necessary for the purposes for which they were originally collected. Measures shall be taken to ensure that your personal data are accurate, and you can delete or correct it without delay. The data are retained in a form that allows you to be identified for the time required for the operation of your account.

The Website does not store your deleted data (immediate deletion even from backup). At the same time, the rights to information, access, correction, deletion, restriction or portability and objection are always provided as required by the GDPR Regulation. For the exercise of those rights, you can contact the Website at the following e-mail address:

Except if expressly required by the law and / or by the Competent Authorities, the Website will not otherwise disclose, transmit, disseminate or otherwise disclose any information you provide without the consent or express command of this.

Statistical information

In some cases, technical information that is not personally identifiable when you visit or use the website can be automatically aggregated (e.g. not through registration). Examples of this type of information that can be collected are the type of Internet Browser you use, the type of operating system of the computer you use to visit the Website and the domain name of the webpage you use to connect to the Website.


What is a cookie?

A cookie is a small text file which is recorded in the temporary memory of the browser when a website is entered, for a variable period of time generally lasting between a few hours and some years, with the exception of profiling cookies which last a maximum of 365 calendar days.

The file memorizes certain information which the site is able to read when it is consulted again, and which may be necessary for the proper functioning of the site and to improve usability. Through cookies, for example, it is possible to determine whether a connection has already been made between the computer and site, to highlight novelties or maintain “login” information.

Cookie types

  • Technical cookies: necessary for the proper functioning of the site, they are used for browsing purposes or to provide a service requested by the user; they are not used for other purposes and are usually installed by the website owner.
  • Statistical cookies (analytics): they make it possible to know how users use the site, in order to assess and improve its functioning and promote the production of contents which best meet user requirements. All information collected by these cookies is anonymous and unconnected with the user’s personal data.
  • Profiling cookies: they make it possible to offer the user advertisements related to him/her and his/her pertinent interests. Moreover, they are used to limit the number of times the same advertisement is shown and to assess the effectiveness of advertising campaigns.
  • Third party cookies: they are conveyed, without PUMP-HEAT Project Website control, by third parties (example: Google Maps, Youtube, Linkedin and Twitter) which can intercept the user also while browsing in non-site. These cookies, typically persistent, cannot be controlled directly by PUMP-HEAT Project Website which therefore cannot guarantee how third-party owners use the information gathered.

Cookie policy

The PUMP-HEAT project does not use any type of cookie aimed at profiling the user but uses third party services which, in turn, use profiling cookies.

What rights you have over your data

If you have subscribed to our newsletter, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Questions and Suggestions

If you have any questions about our privacy policy, please contact our Privacy team at .

This project has received funding from the European Union's Horizon 2020
research and innovation programme under agreement No 764706